Privacy Policy
Last updated: July 2026
Introduction
elm-badger ("we", "our", "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
We are based in Manchester, United Kingdom, and comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Data Controller
elm-badger is the data controller responsible for your personal data. Our contact details are:
elm-badger Financial Management School
47 Deansgate Mews
Manchester, M3 4LQ
United Kingdom
Email: [email protected]
Information We Collect
We may collect and process the following categories of personal data:
Information You Provide
- Name and contact details (email address) when you submit enquiry forms
- Course preferences and enrolment information
- Communication records when you contact us
- Payment information when you enrol in courses (processed securely through our payment provider)
Information Collected Automatically
- Technical data such as IP address, browser type, and operating system
- Usage data including pages visited and time spent on our website
- Cookie data as described in our Cookie Policy
How We Use Your Information
We use your personal data for the following purposes:
- To respond to your enquiries and provide customer support
- To process course enrolments and manage your participation
- To communicate with you about your courses and our services
- To improve our website and educational offerings
- To comply with legal obligations
Legal Basis for Processing
We process your personal data on the following legal bases:
- Contract: Processing necessary for the performance of a contract with you (e.g., course enrolment)
- Legitimate Interests: Processing necessary for our legitimate business interests, provided these do not override your rights
- Consent: Where you have given consent for specific processing activities
- Legal Obligation: Processing necessary to comply with our legal obligations
Data Sharing
We do not sell your personal data. We may share your information with:
- Service providers who assist in operating our website and business (under strict data processing agreements)
- Professional advisers including accountants and legal counsel
- Regulatory authorities when required by law
Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Enquiry data is retained for two years unless you enrol in a course, in which case records are kept for seven years after your last enrolment.
Your Rights
Under data protection law, you have rights including:
- Access: The right to request copies of your personal data
- Rectification: The right to request correction of inaccurate data
- Erasure: The right to request deletion of your data in certain circumstances
- Restriction: The right to request limitation of processing
- Portability: The right to receive your data in a structured, commonly used format
- Objection: The right to object to processing based on legitimate interests
To exercise any of these rights, please contact us at [email protected].
Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
International Transfers
Your data is primarily stored and processed within the United Kingdom. If we transfer data outside the UK, we ensure appropriate safeguards are in place in accordance with data protection law.
Complaints
If you have concerns about how we handle your data, please contact us first. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.